Mould Removal

Welcome to Mould Pro, we perform Mould Removal in Sydney, Melbourne, New Castle & Central Coast. Contact us by telephoning 1300-662-938. You can also contact us via email to get more information about our services or enquire about a professional Mould Inspection.

What Causes Mould?

Mould growth is caused by excessive moisture in the air of the surrounding environment. This excess moisture is usually caused by things such as leaking pipes, flooding and/or improper ventilation. Mould spores thrive on moisture as it is the key element in mould growth. Due to this, the mould spores have become extremely good at searching for and finding moisture in even the most unusual places. This causes mould to spread very rapidly throughout dark, moist spaces that do not receive proper ventilation. Many people underestimate the rate at which mould patches will spread, often ignoring small mould problems assuming that they have plenty of time to get them under control. By doing this they are creating a much bigger problem for themselves in the long run, and potentially harming themselves and their family if the mould is, in fact, toxic (e.g. Black Mould) you should get a mould inspection done as soon as you see the signs of mould growth.

How do you remove mould?

1. Mould Inspection – One of our Mould Accredited Technicians will attend your property to conduct a visual inspection, to begin with, to determine the extent of the mould contamination. We will firstly discuss with you your concerns and any history of the property such as if there may be any previous or current water leaks or water ingress we should know about. We will then commence the assessment by moisture testing, humidity testing and thermal imaging of the surfaces to determine any underlying moisture issues that can’t be seen with a naked eye. Once we have identified that damage and cause, we will provide a detailed report and scope of works with recommendations to remediate the property and keep the mould from reproducing.

2. Mould Correction – As part of our service we will advise you of the steps that are important to stop any further moisture or water ingress as this is very important to stop any food source of moisture to stop mould growth. This may be such things as roof leaks, burst pipes, leaking pipes, leaking windows, failed waterproofing, use of dehumidifiers to regulate high humidity. Each customer will need a specific course of action for mould removal based on their situation, so the specifics of each job will be arranged once the initial inspection is complete.

3. Mould Removal – The remediation process starts with setting up negative air machines or air scrubbers to collect all airborne contaminants to provide a safer environment for our technicians to remediate your home. Secondly, any water or mould damaged porous or semi-porous materials will be removed and disposed of such as plasterboard or fibro wall or ceiling sheeting, carpet and underlay, smooth edge, laminate flooring etc. The third stage is to HEPA vacuum all affected surfaces to remove all surface spores to prevent any further airborne contamination. The fourth stage is to treat all affected surfaces by applying an anti-microbial solution to the surface and damp-wipe with a microfibre cloth or mop. This process will ensure that all surface mould contamination has not only been killed but more importantly removed. The fifth and final stage is called fogging. This is a micro-mist treatment that kills all airborne contaminants and surface contaminants that we can’t get to or see with a naked eye. This procedure is only effective provided air scrubbers are used during the process to suck up all spores as we are killing them because there is no point fogging only to kill the spores and leave them on the floor or contents because dead spores still release mycotoxins the same as live mould spores. The key to Mould Removal is just that, REMOVAL. Not Killing.

4. Dry Out  – If moisture levels in the property are particularly high (e.g. after a big flood), we will place dehumidifiers throughout the home to ensure that the building structures are properly dried. If moisture is left in the air then moisture can continue to thrive and grow again after a removal process.

5. Mould Prevention – To ensure that the mould does not come back, the original root cause of the mould growth must be rectified. As each case is unique, we will advise you on the process that needs to be undertaken in order to achieve this on a case by case basis. Often it will involve increasing ventilation, drainage improvements, dehumidifiers etc.

What are the first signs of mould?

In the colder months of the year, many homeowners can suffer from mould outbreaks due to a high level of moisture in certain areas of their home. As people use heaters to warm their home, the warm air makes contact with cold surfaces such as windows and creates condensation. This increases the air moisture levels and creates an environment in which mould can grow and flourish. The mould will often start as small little black dots (spores) in the more poorly ventilated areas of a building. These spots can often go unnoticed and will then begin to spread rapidly with the increased air humidity during the winter months. If you notice any strange dark spots beginning to form – usually in dark spaces or behind cupboards etc. – this may be mould and you should contact a mould removal professional quickly before it gets out of hand.

How do you reduce moisture in your home?

You can start by keeping your heating at a continuous and low level, so there are no short bursts of sudden heat that create a rapid rise in air temperature and allow condensation to begin. You can also help reduce condensation by allowing proper ventilation throughout your home or even by purchasing a dehumidifier to do the work for you.

What type of chemicals do you use?

At Mould Pro, we always use a very safe, non-toxic, ammonia-free chemical for all mould removal jobs. We strive to remove mould in the most natural way without causing any damage to the surrounding environment. We can supply Material Safety Data Sheets (MSDS) if you wish to see more information on the chemicals.

How long does the mould removal process take?

The mould removal process is very circumstantial, depending on the house and the extent of the mould damage. But typically between 1 to 6 hours for the full treatment to take place.

How do we prepare for the mould removal treatment?

Once we inspect your home and study the extent of the mould growth, we will provide you with a full information sheet on how you can best prepare for the mould removal treatment. Generally, you will need to put all food and toiletries away and move all furniture from the infected areas.

What does insurance cover?

Insurance will usually only cover certain water damage issues, you will need to check with your insurance provider to see if a mould removal treatment is covered under your plan.


If you have mould on your property then it’s imperative you act quickly – please contact us ASAP  

Please do not try to clean the area before you speak with us as you may spread the mould further.


Our Services

Mould Removal & Prevention

Sub-Floor Ventilation

Rising Damp Removal

Flood Restoration

Odour Neutralisation

Why Choose Mould Pro?

  • Experienced and fully licensed Mould Removal Technicians
  • 100% customer satisfaction rate
  • We strictly follow all Australian health and safety guidelines and all guidelines set out by the IICRC
  • All our mould testing is done in certified, professional laboratories rather than with inaccurate home sampling kits

At Mould Pro, we understand mould better than anyone else. Many people believe that you can simply eradicate mould using bleach, however, this is only a temporary solution.We recognise that mould can only grow in areas where high moisture levels are present, therefore, we find the source of the mould and remove it for good. There can often be thousands of mould spores present in an area of your home without you knowing, as they are practically unseeable with the human eye until the spores start to spread rapidly. In some cases the mould spores can even be smelled before they can be seen, as they hide away in dark, moist areas that often go unnoticed.

By choosing Mould Pro, you are choosing one of the most experienced mould removal companies in Australia. So before your mould problem becomes a serious health hazard, call Mould Pro to get an obligation free quote and stop mould in its tracks.

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