Welcome to Mould Pro, we perform Mould Removal in Melbourne, Brisbane, Sydney, Adelaide, Gold Coast, Sunshine Coast, Mackay and Townsville. Contact us by telephoning 1300-662-938. You can also contact us via email to get more information about our services or enquire about a professional Mould Inspection.

What Causes Mould?

Mould growth is caused by excessive moisture in the air of the surrounding environment. This excess moisture is usually caused by things such as leaking pipes, flooding and/or improper ventilation. Mould spores thrive on moisture as it is the key element in mould growth. Due to this, the mould spores have become extremely good at searching for and finding moisture in even the most unusual places. This causes mould to spread very rapidly throughout dark, moist spaces that do not receive proper ventilation.

Many people underestimate the rate at which mould patches will spread, often ignoring small mould problems assuming that they have plenty of time to get them under control. By doing this they are creating a much bigger problem for them selves in the long run, and potentially harming themselves and their family if the mould is in fact toxic (e.g. Black Mould).


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One of our Mould Accredited Technicians will attend your property to conduct a visual inspection to begin with to determine the extent of the mould contamination. We will firstly discuss with you your concerns and any history of the property such as if there maybe any previous or current water leaks or water ingress we should know about. We will then commence the assessment by moisture testing, humidity testing and thermal imaging the surfaces to determine any underlying moisture issues that can’t be seen with a naked eye. Once we have identified that damage and cause, we will provide a detailed report and scope of works with recommendations to remediate the property and keep the mould from reproducing.


As part of our service we will advise you of the steps that are important to stop any further moisture or water ingress as this is very important to stop any food source of moisture to stop mould growth. This maybe such things as roof leaks, burst pipes, leaking pipes, leaking windows, failed waterproofing, use of dehumidifiers to regulate high humidity. Each customer will need a specific course of action for mould removal based on their situation, so the specifics of each job will be arranged once the initial inspection is complete.


The remediation process starts with setting up of negative air machines or air scrubbers to collect all airborne contaminants to provide a safer environment for our technicians to remediate your home. Secondly any water or mould damaged porous or semi porous materials will be removed and disposed of such as plasterboard or fibro wall or ceiling sheeting, carpet and underlay, smooth edge, laminate flooring etc. The third stage is to HEPA vacuum all affected surfaces to remove all surface spores to prevent any further airborne contamination. The fourth stage is to treat all affected surfaces by applying an anti-microbial solution to the surface and damp wipe with a micro fibre cloth or mop. This process will ensure that all surface mould contamination has not only been killed but more importantly removed. The fifth and final stage is call fogging. This is a micro mist treatment that kills all airborne contaminants and surface contaminants that we can’t get to or see with a naked eye. This procedure is only affective provided air scrubbers are used during the process to suck up all spores as we are killing them because there is no point fogging only to kill the spores and leave them on the floor or contents because dead spores still release mycotoxins the same as live mould spores. The key to Mould Removal is just that, REMOVAL. Not Killing.


If moisture levels within the property after say a flood or water leak remain elevated or high, we will provide and set up structural drying equipment such as dehumidifiers, air movers and air scrubbers to commence the stuctural drying process to return the moisture levels to within allowable limits under 15%. If structural drying is not completed or completed correctly and moisture remains higher then 15% then moisture vapours will still be present in the air and therefore can be a food source for further mould growth. Mould will start to redevelop within 48-72 hours with moisture levels above 15%.


To ensure that the mould does not come back, the original root cause of the mould growth must be rectified. As each case is unique, we will advise you on the process that needs to be undertaken in order to achieve this on a case by case basis. Often it will involve increasing ventilation, drainage improvements, dehumidifiers etc.



1300 662 938


In the colder months of the year, many home owners can suffer from mould outbreaks due to a high level of moisture in certain areas of their home. As people user heaters to warm their home, the warm air makes contact with cold surfaces such as windows and creates condensation. This increases the air-moisture levels and creates an environment in which mould can grow and flourish. The mould will often start as small little black dots (spores) in the more poorly ventilated areas of a building. These spots can often go un noticed and will then begin to spread rapidly with the increased air humidity during the winter months. If you notice any strange dark spots beginning to form – usually in dark spaces or behind cupboards etc. – this may be mould and you should contact a mould removal professional quickly before it gets out of hand.
You can start by keeping your heating at a continuous and low level, so there are no short bursts of sudden heat that create a rapid rise in air temperature and allow condensation to begin. You can also help reduce condensation by allowing proper ventilation throughout your home or even by purchasing a dehumidifier to do the work for you.
At Mould Pro, we always use a very safe, non-toxic, ammonia-free chemical for all mould removal jobs. We strive to remove mould in the most natural way without causing any damage to the surrounding environment. We can supply Material Safety Data Sheets (MSDS) if you wish to see more information on the chemicals.
It’s very circumstantial, depending on the house and the extent of the mould damage. But typically between 1 to 6 hours for the full treatment to take place.
Once we inspect your home and study the extent of the mould growth, we will provide you with a full information sheet on how you can best prepare for the mould removal treatment. Generally you will need to put all food and toiletries away and move all furniture from the infected areas.
Insurance will usually only cover certain water damage issues, you will need to check with your insurance provider to see if a mould removal treatment is covered under your plan.

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